Refund policy

If you wish to return an item, please contact us at info@vitasalamah.co.uk within 14 days of delivery before sending it back. We will provide you with the appropriate return instructions and return address.

Unopened and unused products may be returned within 14 days of delivery.

Due to hygiene and safety reasons, opened food supplement products cannot be returned unless they are faulty, damaged, or incorrect.

Customers are responsible for return postage costs unless the item is faulty or incorrect.

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

If approved, your refund will be processed to your original payment method within 5–10 working days. Please note that it may take additional time for your bank or card provider to process and display the refund